If they just kept prompting it, or maybe used a different thinking level, it could have identified and solved this problem. Sometimes an engineer would look at a system and say "the current approach isn't delivering the desired engineering requirements. Maybe we need to rethink".
Either engineer or LLM could take that sentence and run with it. OP of the article clearly can't do either.
I'm reminded of the times I've tried to let Claude fix some well-documented bug in the background, and it ends up burning 4 million tokens and 20 self-review cycles re-writing the same set of code a dozen times with ever more complex unit test mocks / overcomplicated regexes / giant comments restating the same thing the code does, when the actual fix turned out to be "change three to ten lines to do something in a slightly different way that avoids the problem entirely".