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Comment by joshuaissac | Hacker News Reader

They'll just assume your site/app is broken, because their reference for what's correct is their platform. If they're annoyed enough, they go to a competitor unless it's a site/app mandated by their employer.

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There is a literal 0% chance a single person in the entire history of our species has made the decision to switch to different software because shift-clicking the scrollbar didn't do what they expected it to. On the other hand, plenty of people are drawn to applications that look visually cohesive and are not an eyesore; not only because humans appreciate aesthetics, but also because visuals are an information channel and thus having non-obstrusive graphic design that guides your eyes to what matters has a very practical benefit.

I go out of my way to avoid using applications that ignore the macOS system preference for what clicking in the scrollbar does. People who care about the "feel" half of "look and feel" genuinely do exist. Janky scrolling behavior drastically lowers my opinion of an app, and in a web page it prompts immediate closure of the tab.

I didn't say a word about neglecting feel. Your argument appears to be that only Apple's anointed preference can count as "feel", and that anything that doesn't adhere to God-Emperor Jobs' vision is inherently janky. To which I say, username relevant.

"Feel" in the phrase "look and feel" refers to the behavior when interacting with the UI, as opposed to the aesthetic look. You asserted that literally nobody cares about a particular behavior that is the Windows equivalent to what has been a prominently-exposed configurable system preference in every version of Mac OS X/macOS.

Your weird hatred/obsession with Apple is preventing you from understanding that my argument wasn't even in favor of Apple's default behavior, but about software that doesn't respect the preference chosen by the end user who changes that setting away from the default.

I see. I was not aware of this system preference. Perhaps I would be if Apple didn't intentionally wall people out of developing for it unless they participated fully in the ecosystem by purchasing OS-locked hardware that they intentionally deter emulation of while requiring paying them for the privilege to develop for them. I won't ever see eye-to-eye with users who voluntarily opt into that environment, so if the scrollbar behaving slightly differently than expected but still reasonably well is truly a dealbreaker for somebody who stumbled onto my webapps, oh well!

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