Ugh. It's never enough, is it? They can't simply be happy making a decent profit and maintaining a reasonable customer relationship.

They always have to squeeze, crush, and destroy. Rob every customer, ruin every product, so they can enrich themselves.

omg. thanks for linking this. i had no idea.

kkr of all vultures is scary. libraries need to act quick to find alternatives and shut this firm out.

there’s a reason the mere mention of this particular private equity firm causes shivers to anyone who has heard of them.