This story stinks, what an obnoxious sense of entitlement.
How dare they break YOUR webcam, and why should you invest untold hours in learning how to contribute and then fixing it.
World on a plate with no effort to give back? Meh.
How dare they break YOUR webcam, and why should you invest untold hours in learning how to contribute and then fixing it.
World on a plate with no effort to give back? Meh.
Ubuntu is intended to (also) target non-powerusers. They intend to be a competitor to other "normal people" OSes such as OSX and Windows. The fact that they give it away for free is entirely Canonical's own choice, and it does not magically take away users' right to criticize them.
Canonical puts a product in the market with claims to certain qualities, such as openness but also ease of use. The OP feels that some of these qualities have disappeared, and chooses a different OS for that reason. How is that obnoxious?
It's easy, someone shares with you a product of their hard work, for free, and if you then choose not to use it that's entirely fine. If however you choose to snipe at hard work, you deservedly attract criticism in the strongest terms.
A much more constructive response which would attract high praise could be any of:
A) learn how to and then fix it yourself, share this improvement freely with others B) sponsor someone to fix it for you C) engage in directed discussion with those currently in a position to assist but unaware of the issue - open a bug ticket
That's a strange attitude. A user does not thrive on your hard work, he uses your product. He cannot judge (nor should he) whether hard work or sloppy, unmotivated fumbling was involved in creating it. If the product does not work properly, criticizing it in a civil manner is a perfectly fine thing to do, while snapping back at him in a "fix it yourself or STFU" manner is a display of bad manners.