The marketing campaign they launched in April 2023 also deteriorated their brand position. It earned them woke coins, but the NPV of all those future woke coins flows was negative.
Even Jaguar was tremendously impacted by their woke ads.
They also made an ad which a lot of the likes of Musk got very pissy about, for reasons I'm not entirely clear on. Some right wing internet weirdos have claimed that Jaguar's reduction in sales is due to the ad, as opposed to the fact that, just to reiterate, you cannot buy a new car from Jaguar today, because they no longer manufacture any of the cars that they used to sell. This is obviously an extremely stupid claim, but then "extremely stupid" is kinda the far-right twitterati's _thing_.
You mention sales plummeting. This is, ah, unsurprising; Jaguar currently doesn't really sell cars (they stopped making the old ones late last year, and the new one doesn't launch til next month). This is a company with an obsolete product line which nobody wants dispensing with it in favour of a new product which they think people might want.