I am old enough to remember the world before the web rather clearly. There are tradeoffs, but on balance, I do believe the world is better now than it was.

There has been a massive disintermediation of information, it's cheaper and easier to start and run a business, it's cheaper and easier to do accounting and taxes, it's cheaper and easier to find the exact products for which one is searching, and communication is cheaper and easier.

In general, more people have more ability, greater abundance, and a higher quality of life. Are there downsides, absolutely. There are tradeoffs for every advancement. Housing is unaffordable for many, but it is also no longer laden with lead, asbestos, or radium. For the internet, while it has been used to create addictive usage patterns, surveillance, and radicalization, it has also fostered the creation of communities, life saving interventions, cost reductions that have meaningful impacts on daily human lives, and far better optimized supply chains.