There's a lot of overhead (liability, benefits, dealing with people) that's removed when using machines.
People deal with unplanned for interactions with people better than a machine, they're much more flexible.
Liability, you can go either way on that.
I think it's an open question still, when you get down to low enough skill and pay.
Edit: People are the ultimate low skilled contingent worker. A pre-programmed AI-equivalent in every box.