Got into a spat with a manager at my apartment complex because I refused to install their app just to deal with a maintenance issue.
He was like, “I don’t see the problem, you have to use the Latch app to open your apartment door.”
To which I replied, “No, I have the door keypad code memorized.”
Just like I don’t need an app to make a log of exit/entry history in a backend database just to enter my apartment via a Bluetooth lock…
…I should not have to install their app to make my apartment livable.
Indeed, my argument was convincing enough to have a resolution which didn’t include installing their app.