Horrifying excuse, gpu constraint can be used by all of these companies to justify a shit user experience. If the user isn't properly weighed in their priorities, they have their priorities setup wrong.

Their 20$ tier currently isn't serving their best model, and they insulted their users by putting out an ill tested opus 5.0, which is the worst experience ive personally had using a model in probably 2 years(obviously adjusting for expectations at the time of release).