It's not without issues obviously. Most of the time the first thing I have to do is update the damn app just to order a burger or park my car or whatever it is I'm using it for. And it's dumb that we need to have a 150 meg download (per update...) for what's basically a bookmark.
But still, the better integration with my phone's native stuff like keychain etc usually means I'm more satisfied after using an app to do something, than using the _exact same web page_ in my mobile browser.