It sounds like you're approaching this narrowly for how you specifically communicate in your line of work, and not really thinking of the broader spectrum of how people communicate professionally.

If people provided me the information you just listed, it wouldn't help me at all in what I do.

Sometimes a customer emails asking a question answered by the documentation. I am not paid to paraphrase the documentation, I am paid to get customer requests out of the door quickly, so I'll be sending links to the documentation. If AI gets that request out of the way faster, good.