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> I don’t think that a glitzy marketing campaign with a positive spin (which some have advocated that Anthropic do) is the way to win back that trust — at this point, saying that AI will cure cancer is more a cliche than it is inspiring, and most people think it is deceptive. The thing that will work is actually curing cancer. I think by far the most accurate criticism of AI companies including Anthropic is that we haven’t yet delivered on our big promises to benefit the world. That is totally on us, and I think it’s the criticism you should be making, instead of all this stuff about messaging and marketing.
> We are however doing our best to fix this: Anthropic is ramping up its efforts very quickly in biology and medicine, and we hope to have incredible results in the coming years and some early glimmers in the coming months. When we’ve actually accomplished something real, the whole world will hear about it, as loudly as possible, you have my word on that.
Turns out "winning back trust" doesn't have anything to do with any actual concerns people may have re: employment, electricity prices, stock market bubble, intellectual property, scams, cybersecurity, environmental issues etc. Rather we'll just do all of that even harder and the miracles ("curing cancer", lol) we've so far failed to deliver are bound to arrive in short order!