That's the marketing pitch.
A plumbing robot doesn't need to be humanoid, an octopus shape may well be better for all the awkward corners. A robot police officer could be the municipality itself for sensory nodes (essentially the sales pitch of Flock etc.), plus some drones or robot dogs to perform arrests*.
The robot vacuum cleaners and lawnmowers we already have are nothing like a human. A robot taxi driver can be just the car. Robot dogs are already used for maintenance and security sweeps.
If you've got wheelchair access, you've got wheeled robot access. If you've got guide dog access, you've got access for Boston Dynamics' Spot.
* this may be a bad idea with current robotics, but I aver it's not improved by making those robotics humanoid.