(Sorry, I'm in a crappy mood, but what on Earth are we supposed to take away from this? Everyone who disagrees with you is secretly an idiot, or worse, they're smart enough to know they're idiots but too proud to admit it?)
On a more helpful note, I think your "confusion" if honest can probably be resolved by realizing that "skeptics" are not a monolith.
Then you saw how other people used Google, by filling the search bar with utterly irrelevant words, missing the one key word that's most important to what they are trying to do, then not be able to evaluate the returned search results and triage for which is most "solution-shaped", and they get drawn into wrong search hits, reading a clearly irrelevant page instead of quickly backing out to the search results page to try another page etc.
Or see how people couldn't formulate questions on StackOverflow, other than dumping a huge code chunk and saying "it doesn't work".
Now, AI makes these easier. You can now really just type natural language into the textbox, not just key words, you don't have to know about quote marks and plus signs etc. You can paste the code and say it doesn't work, and the AI just might actually spot a bug.
But having general problem solving common sense will still give you very good dividends.
Maybe the answer is more along the lines of “people are using them for different things and getting different results”?
Why does it have to be snark and “these people must be stupid”
The other day someone complained here on HN that AI failed to optimize his code speed. Turns out he just pasted in the code, didn't use an agentic harness with end-to-end benchmarking ability for the model to ground its changes in and to hill-climb on. But even as a human you need to test your hypotheses and measure things, and sometimes something you thought would help actually makes it slower.
It happens over and over, but it's no skin off my nose. If they don't want to learn to use it, it's on them.