Maybe its me, but having a human narrate the text is one part of a guarantee that shows an actual team of a few experts took the time to prepare the text and review the finished product.
because if its human narrated, the likelihood of it being up-to-date drops because _updating it after changes costs actual money_, whereas the ai naratted likely only needs to have its script adjusted to kick of the generation pipeline.
it really depends on how well its actually implemented imo - and i have no idea how well this particular case is in parctice, as i've never worked with perforce.
nonetheless, charging for such a video is kinda incredible. i was just adressing the difference between human anrrated and ai narrated.