Kaiser has some of the best healthcare outcomes in the country/world due to their protocols and how good they are in ensuring adherence to them.
It’s going to be very improbable that these statements are true.
It’s going to be very improbable that these statements are true.
Where and how is that determined? I.e., any references to back that up?
And you can't in one breath say they have the best healthcare but then say their employees' reports of their experience are unreliable.
https://pmc.ncbi.nlm.nih.gov/articles/PMC8032167/
Their secret sauce is their ability to standardize protocols throughout their entire organization.
https://healthy.kaiserpermanente.org/northern-california/pag...
There’s no best healthcare for everyone but that doesn’t change the fact that Kaiser is objectively one of the best.
If you have a choice of hospital networks, research carefully. Kaiser might be fine for many people's needs, it's not fine when it comes to intensive care.
But it doesn’t change the fact their protocols are top notch as reflected by their quality metrics.
Plus, a quick Wikipedia glance shows they have a fair share of controversies, including major fines due to poor COVID protocol adherence.
In the Northwest (Oregon + Washington), it's pretty high. Not sure about other locations (Hawaii, etc).
But again: Customer satisfaction doesn't mean best outcomes...