Comment by verdverm | Hacker News Reader

Comment by verdverm | Hacker News Reader

Parent Full thread

I forget what podcast / guest, but I recall this phrase "inversion of control" when it comes to SaaS and the "it's on our roadmap" for every feature request and bug report. This was in the context of what a real moat is (data and process expertise, not UI) and that SaaS could provide great APIs and let customers build their custom UI or integrations on top.

I'm definitely of the opinion that a new era of personalized software is emerging. I'm not sure that UI is long for this world as agent harnesses become the primary interface people use. That being said, i.e., I would like to have custom pages / layout in Argo because what is there is terrible (devops doesn't do design / UX well)

You might want to attack this market from the other side. Companies (providers) like control too much and users are the ones with the real pain. I don't want to have to wait for them to add something like Vendo to their roadmap and hope it gets built one day. "Now's the time, the time is now!" ~ LZ

That is really interesting!

Agreed that agent harnesses as the primary interface is also a big possibility. From our conversations though, a lot of companies also don't want to lose complete control over the user experience. Which is why I think an increasingly more likley direction is every company having their own agent that functions as a "personal concierge" that gets stuff done for their usrs user and gives them what they want, but all under their own control.

I think it is a really interesting space in general, and looking forward to continue building in it!

> From our conversations though, a lot of companies also don't want to lose complete control over the user experience

As a user, I don't care, these companies have not been servicing us, nor have our best interests in mind. The investors are still prioritized. I want to see control taken from them. Give me the API and I can design the experience I want with Ai. They get to focus on their core competency, not UI that they constantly churn.

This is the real opportunity in age of Ai. We need to rethink how the economy works for (the betterment of) all people.

Reply on news.ycombinator.com