But If I send a message with more than one question, there is what feels like a 10% change they will answer all my questions and a 90% chance they will either answer one or none and I’ll just get an “ok”. And I am talking about 5 lines messages not 50 lines.
So I have to send my questions one at a time, wait sometimes minutes to hours for an answer, then send the next one.
Of course I can also call, but often can’t reach them. Or can reach the front desk that doesn’t have the answers. I understand people are busy but it turns something that should be one message into a cat and mouse game