Hacker News Reader

Original article:

http://blog.cleartrip.com/2012/12/05/why-we-fired-our-pr-age...

Why the PR agency didn't stop after the first "talk" from their clients is beyond me. They're either really dumb, incompetent or really brazen. Or an unholy combination of all three.

View on HN

I'd guess a lack of responsibility within the organization (i.e. procedures are set up that result in spam, and nobody is really in charge of it) or a lack of organization (the customer contacts have no control over the people doing the spamming). Either one fits into your "incompetent" category, of course.

Reply on news.ycombinator.com