It starts off great, with a compelling story about responding to a roadside emergency, but then it veers off the interstate and meanders through the countryside. The paragraphs — they compound. The em-dashes — they multiply. Words upon words and I still don’t know what the author is trying to say. Something about a system for responding to corporate pseudo-emergencies. I guess.
I’m a writer. I get what a preface is for. And I get why an executive coach writes a book (and it ain’t the royalties). But please, please: hire a development editor. Preferably one not named Claude.
(PS: emdashes are supposed to be used—as a copyeditor once told me—without spaces on either side. It’s one of the ways you can tell the true lover of the emdash from an LLM.)