For instance, while I now know that file systems have permissions, before I became a programmer, I spent maybe ten years thinking of permissions as a special, obscure system thing that you should never touch.
For that matter, I suspect many people don't know basic things like that a file system isn't inherently the operating system.
And, where would you go to learn this information? Your Mac doesn't ship with a manual—how would you know one exists? Furthermore, I would wager that perhaps most people have never learned how anything works requiring a manual and are simply unaware that that's a thing.
All to say, I'm not sure "refusal" is the right term.