I don't know if it's just my perception, but I think the "channels" feature is massively underestimated. I get that it's basically their response to openclaw, and people kind of had enough of that stuff, but having my agent in my favourite messenger is a game-changer for me.
It's different for me from just app chat, because I have some specific custom workflows and tools I gave to the agent, and, yes, all of the nice stuff mentioned in other comments