When it was a research project at Stanford in 1996 it was genuinely about making the World information accessible.
The day in 2000 when they decided to sell advertisement is exactly when this process started, not just now in 2026. Since that day they transformed from a knowledge management project to an advertising company that used knowledge management, among other tools, to influence people effectively.
It's the same for Meta except they had Google business model as an example.
Those are advertising company that use tech, not real tech companies like e.g. ASML or IBM.
https://arstechnica.com/science/2025/12/researchers-find-wha...
Of course it is possible Google will create something orders of magnitude better but I doubt it. Amazon is already doing product recommendation on their front page and while it certainly drives sales it doesn’t turn people into zombies buying products they don’t want.
What did work really well was the “1 click buy” button. Reducing the friction for people who already want to buy is usually a much higher ROI than persuading people who previously weren’t interested.
The obvious answer is "patents", but software patents aren't valid in Europe; and besides, the Amazon patent has expired; and European stores are, if anything, far, far more horrendous than American ones.
I guess upsells are more profitable than one-click these days?
- only free shipping >€50
- much more limited selection of items
- can't say much about their return / warranty process but I doubt it's as lenient as Amazon's
Pretty much the opposite of "far better".
The limited selection is certainly true but mainly it misses drop shipping stuff and what's essentially a mirror of aliexpress with a huge markup. I don't really miss those. In fact, it requires a considerable amount of time to navigate through those offers on Amazon, so not having them is a plus in my book.
For me it's mostly been the "this person bought a vacuum, time to advertise 50 other vacuums to them" kind of result.
It's very hard to get a huge hit without marketing - even great word of mouth benefits from amplification - but it's also near-impossible to force a hit into an audience that isn't vibing with it. The highest-grossing movies, or highest-listened pop music, is a combo of marketing + accurately hitting extremely-common/trendy tastes. See also iPhone marketing vs Windows Phone marketing. I thought Windows Phone was better; none of my friends or coworkers was convinced even after I showed them my phones. The mass media consumer may not have thought much about their tastes or tried very hard to be more adventurous, but that doesn't mean they don't like the stuff they're eating.
I think this is still in many ways bad - at the very least, it's incredibly inefficient to have a billion-dollar zero-sum "pick this one over that one" industry. But I don't think it's a deadly threat. (See also any number of "tons of money and star-power behind them" failed political candidates too...)
I think this is one of the most under-appreciated explanations of why American-style capitalism succeeded where soviet-style communism failed. In theory, communism is more economically efficient, as you don't have multiple companies duplicating work and re-inventing variations on the same idea. In practice, it's much harder to judge an idea than a finished product, so the best way to make a good product is to do it by evolution, not up-front design. If the whole country is oriented around making X happen, X must happen, whether it is a good idea or not.
Even worse, many Soviet factories were incentivized to lie about the quantity of goods produced or sacrifice quality to meet quotas. So as a first order, approximation, markets are really nice solution to this.
Of course there are many known market failures, which can disrupt such a fragile system if not addressed. For example, monopolies and information asymmetries.
Some people also believe that part of the failures of the planned economy was a limitation of the technology at the time. Without computers, it wasn’t that easy to track the outputs of factories to enforce quality. Those people argue that a modern day planned economy might look a little bit more like Amazon does internally. Maybe still not a great place to live though.
If all of your chatbots jumped off a bridge, would you do it too?
2026 may not see it too bad, but 2028 will be an absolutely nasty election cycle.