Is google allergic to humans or something? Cannot they just send an email or call the company before taking a wrecking ball to the entire company's infra? Are they stupid?
Surely this is automated. They wouldn't waste precious dollars on employing humans just to keep other humans happy.
It surprises me there's not a manual review for $$$$ accounts. Speculation at this stage, but it's weird they would be put in the Recycle Bin like that.
Keep the pitchforks at bay for now. No one knows what actually happened yet and we are only seeing one side of this outage.