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It's not like Bitwarden is giving away their product without getting anything in return: The free users (tech-savy early adopters) were the ones that pitched Bitwarden to their bosses when they were looking for a password solution for their company. It's really no different than Adobe or other companies giving away student licences. Companies are not stupid.
if the company can't keep the promises, then maybe they shouldn't make them in the first place?