That also doesn't preclude LLM services from being massively successful, they'll just have to justify the pricing and complexity that comes with their adoption, just like any other product.
What is completely different from every other product is how much they’re spending, and how much they’re obligating themselves to spend going forward. I think there’s a very good chance that the existing providers could be miles underwater coming out of this. Even if the business is not the everything to everybody that they’re banking on it being, they still owe all of that money back to the people they borrowed it from, and they will be a lot less likely to float them cash to get them back to a normal operating mode if they burned the last ocean of cash promising the universe and winding up with “oh yeah, that’s pretty useful sometimes.”
I guess if the time horizons is long, like 20 years, then maybe the spending, as it begins to amortize, gets more in line?
I was thinking that a comparison could be to cloud providers, each of which had to spend a lot of money to build out datacenter before making money. Difference there is AWS proved the product first, so when Microsoft and Google came along, they knew it would work and be profitable. With AI, nobody has proven it will work and be profitable, they're all competing for that at the same time which is a potentially dangerous mix for the reasons you cited.
And look at the difference in spending between their building out general-purpose-computing cloud data centers that even then, had potential use cases if the business failed. What are they going to do… start a massive, extremely expensive pre-rendered online gaming service? Only render Disney movies?
I dunno. None of this makes sense to me.
like by selling it at a loss to build dependencies and then jacking the price up year after year by whatever amount is just below the cost of removing the dependency
Which also, as I feel the need to remind everyone every time it comes up, has not yet once been actually shown to be a workable strategy. For any worker in any industry.
And to be clear, I'm talking about a worker, sitting in a chair, replaced with an agent, sitting in... a server, I guess, where nothing else about the org has to be changed. That's what's being advertised and sold, and it has never to my knowledge actually happened.
If their product is "access to a big model running on a really big computer" (if we can count 'multiple data-centers' as a single enormous distributed computer), then the product "small, accessible device that everyone has" risks killing their cash cow.
Ironically enough, the first company to really focus on "an LLM in every phone" will have a good shot at actually being the ones that "changed everythingTM", in the way Microsoft changed the world from IBM mainframes to PCs, or Apple made smartphones a thing.