Did you go through an agency or a private hire? I took care of my dad in his final months during Covid. The hospital gave him Covid and then forcibly discharged him, so none of the agencies wanted to deal with him. I was able to find someone who wanted direct work and who was not daunted by the 'rona. They were fantastic. But of course one person can't do every day or around the clock care. I had another great mother+daughter+third care team lined up for when it was time to ramp up even more (they had taken care of my uncle), but (un)fortunately I never got quite there.