I do a see a tweet saying something about that, which I had to search for and only did because of your post. But remember, this only came about after denying him the refund first (while thanking him for the 'bug' and told they would fix the problem) and it going viral on HN and X.

I'm sure they will proactively reach out to everyone who was affected without any need on the users part and make everyone whole....

Only because the issue got very public and it started to stink. Not because they scammed him.