...what's left?Where do I begin?
- Drilling down multiple levels for greater understanding. Being the "anti-poser" by knowing what's really going on under the hood. Sharing this insight with others. Amazing what a difference maker this often is.
- Subject matter expertise. Can you stay two steps ahead of your customers by getting behind their eyes and seeing what they need before they do?
- Continuous improvement. (I know, a B.S. term if there ever was one, but it's true...): "Good enough" is never good enough any more. Get better or someone will eventually eat your lunch.
- Communication skills. We all suck at them so much that this is often a bigger speedbump than technical shortcomings. We have much to learn from ants.
- Vision. Another nebulous term, but one that often makes a difference between arithmetric and geometric growth.
- Determining priorities. (Are we really working on the best thing?)
I can go on and on, but you kinda get the idea.