In contrast, a lot of companies are just wedging AI into things where ordinary people don't want or benefit from it anywhere near the level needed to actually pay for it, especially with unreliability being an unsolved problem—the amount you'd pay for something to, say, summarize boring business documents goes down considerably when you have to closely read the original looking for errors and omissions and scrutinize any response to make sure it's not critically flawed.
There's also a weird difference in enthusiasm based on the societal impacts: the web let you do things you couldn't do before, but a lot of AI tools and services are really oriented at your boss’ boss’ boss’ boss’ boss saying they can layoff half of your department and still get more work out of the survivors. There's some cool stuff, yes, but unlike the mood during the dotcom era we now have a prominent tone of dread about deprofessionalization and larger concerns about how businesses will even work if a significant chunk of customers are pushed out of stable employment.