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Isn’t the answer fairly simple?

They were going to disconnect it either way, and the 15-year-old was the one that answered the door.

So why is my account still active? Why not permanently suspend my account or throttle me instead of coming to my house and disconnecting the internet and then when I call Mediacom they say my account is in good standing and tell me to reconnect it? None of this is strange to you?

Why would he ask a 15 year old what their parent does for a living or what he uses the internet for when policy says not to interact with minors?

Sure it’s strange, which is exactly why so many folks* recommended calling the police.

I’m really unsure what you want this community to answer beyond that. There’s nothing we can investigate for you.

*Context: https://www.reddit.com/r/DataHoarder/comments/1sljeh6/my_isp...

I was more intrigued by the discrepancy of my account being in good standing and a random tech rep deciding to physically disconnect the line to my house. I do have two 1Gbps seedboxes through OneProvider and those are saturated 24/7. They transfer about 300TB a month each. Having the long-term storage for preservation at home was just a bonus.

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