I think customers will say: "I don't want to try to come up with (correct) requirements. I rather hire this SW firm that specializes in that skill.

What is often overlooked is that we are not trying to just produce programs, we are trying to produce "systems", which means systems where computers and humans interact beneficially.

In the early days of computers, "System Analyst" was a very cool job-description. I think it will make a comeback with AI.