The author isn't Swedish. I've known him for 18 years. Not sure where this comes from.
Anyway, did he contact Apple to see if they could help him out? Because sometimes Apple fixes these things for free.
I've had very good and very bad experiences with Apple support for hardware failures. It's worth trying to contact them, instead of calling for more government regulation.
Not great support on Apples side there.
Hence my comment about defeatism. Sometimes you have to push a little bit before giving up and crying for the government to come help you. Big companies aren't unbending stone statues.