> I get it, other than price, the Neo and Air are a bit confusing product wise. Have they looked at how Asus, Lenovo, and Dell are doing their products though? It's absolutely wild the disparity between PC and Apple for laptops.

Yep.

I'm a long-time ThinkPad user, but I have no idea how Lenovo's ThinkPad T series differs from the ThinkPad E series or ThinkPad L series or ThinkPad X series, and their website certainly isn't going to tell me. I keep on buying T series because I'm honestly afraid of trying anything else.

To say nothing of Lenovo's non-ThinkPad laptop brands, including Ideapad, Legion, Yoga, ThinkBook (!), and LOQ.

I really don't know what laptop to recommend to a friend. One friend showed me specs for an Asus they found at Best Buy, and it looked okay, so I said "It's probably fine." Turns out it was shoddily made and overpriced: they had to sent it back not once but twice because the wifi and then the camera didn't work out of the box, then a few months later the hinge broke.

I am not a Mac fan, but it's easy to recommend them because you at least know they are universally well-built machines.