If they are not interested in making the situation any different, but just want to vent, I think it's a waste of everybody's time.
> antagonize people
You can potentially antagonize anyone in any situation on an online forum even with the nicest words. I don't see how it matters. If the person is not receptive, I couldn't care less.
True. But the nicest words are less likely to be taken as antagonist than the nastiest words. That’s why we should still strive to use the nicest words when we can, assuming the goal is to have a chance to change the other person’s mind.
> I don't see how it matters. If the person is not receptive, I couldn't care less.
It matters because we don’t yet know if the person in question is receptive. Maybe they are.
Reminds me of a family member who complained about his oldest playing Minecraft. He said “I don’t understand it” - guy is 49, grew up in Montana, shot guns as a teen. Very different upbringing.
But I never saw him attempt to understand. My daughter is not stuck on games at the moment but when she does play I do my best to talk through with her.
Multiplayer Switch games on TV help!