The fact that they only offer phone support is not a company doing its fair share to try to connect with me over problems. It's them putting up roadblocks to try to avoid having to deal with me. Given that, I don't feel I have the obligation to attempt to sit through their various roadblocks.
It was honestly far easier and satisfying to just give them the two bucks and then report the facts of my experience onto the internet.
Plus, with any luck someone thinking about selling on eBay in the future will run across this post, think twice, and be saved the trouble I was. So I feel pretty good about that too.