A probably unacceptably large portion of the population DOES think they’re infallible, or at least close to it.
Whatever that says is hard fact as she's concerned. And she's no dummy -- she just has no clue how these things work. Oh, and Google told her so.
Meanwhile, neural techniques have flown under the public consciousness radar until relatively recent times, when they had a huge explosion in popularity. But the term "AI" had retained that old aura of superhuman precision and correctness.