IF I USE LESS TOKENS, ANTHROPIC GETS MORE MONEY! You are blindly pattern matching to "corporation bad!" without actually considering the underlying structure of the situation. I believe there's a phrase for this to do with probabilistic avians?
You’re right on the money: the important thing to look at are the incentive structures.
Basically all tech companies from the post-great financial crisis expansion (Google, post Balmer Microsoft, Twitter, Instagram, Airbnb, Uber, etc) started off user-friendly but all eventually converged towards their investment incentive structure.
One big exception is Wikipedia. Not surprising since it has a completely different funding model!
I’m sure Anthropic is super user friendly now, while they are focused on expansion and founding devs still have concentrated policial sway. It will eventually converge on its incentive structures to extract profit for shareholders like all other companies.
And the incentive is even strong for the lower tiers. They want answers to be just good enough to keep you using it, but bad enough that you're pushed towards buying the higher tier.