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> They do expect bug fixes-- especially calculation bug fixes-- as the bugs are discovered.

Maybe I'm the weird one to expect reasonably bug-free software, and if a bug is found, an eventual bugfix "for free"? ESPECIALLY if they cause monetary or life loss!

A bug means the developer did not do their job. Let's not pretend this is OK.

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I'd argue software isn't even special in this regard either. If your battery burns down someone's house you better recall all units and replace them with better ones. If you feel that is a reasonable thing to expect your industry, insurance is the solution to that. If anything, your job is easier as a software engineer given that you can deploy fixes remotely and immediately, not harder. Expecting people to pay a subscription as if this is somehow the only solution to a novel problem doesn't make sense, as I see it.

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