My other comment has more details, but a summary is that they the pentesters had been drinking before breaking into the building, were doing things that could be interpreted as being forbidden by their own contract, and the big one: The person listed on their authorization letter denied that they were approved to enter the building when called.
That last one is a big deal. If your own authorization contacts start telling the police you're not authorized to be in the building, you're in trouble.
If that’s all that had happened I’m guessing it would’ve avoided a lawsuit, since their purpose was to restore their reputational damage.
"Dallas County Attorney Matt Schultz told KCCI: "I want to be clear that the decision to dismiss the criminal charges that resulted in this civil case against Dallas County was made by a previous County Attorney. I am putting the public on notice that if this situation arises again in the future, I will prosecute to the fullest extent of the law."
https://www.kcci.com/article/coalfire-contractors-settle-dal...
Stop justifying and excusing abuse of power, he hurt innocent people, cost the taxpayers $600k in a single incident of abusive and wrongful conduct, and he's now enjoying taxpayer-funded retirement without facing any accountability.
https://arstechnica.com/information-technology/2019/11/how-a...
What jury? The payment happened before the trial: "five days before a trial was scheduled to begin in the case, Dallas County officials agreed to pay $600,000 to settle the case".
So yeah, it sucks for these guys' reputations and criminal histories, but... what? The onsite staff didn't know what was going on, the Sheriffs didn't know what was going on.
The county basically said: "We want you to go try to break into this government building. We aren't going to tell the staff or the local police about it. Tell us what you find."
If the sheriff had arrested them and found out in the morning what was going on and then let them go, this wouldn't be news.
If the sheriff had arrested them and brought them before a judge who let them go, this wouldn't be news.
What actually happened is the sheriff found out what was going on, decided it was still criminal anyway, arrested them, and then the county charged and prosecuted them. The charges were eventually dismissed. That is why it's news.
And icing on the cake, the current county attorney disagrees with the dismissal done by his predecessor, and says that he will prosecute any future incidents of this nature. https://www.kcci.com/article/coalfire-contractors-settle-dal...
I think the takeaway for security teams is that you shouldn't let the customer "authorize" what is otherwise criminal activity warranting a police response without getting some air cover from the enforcement side. Coordinating that is the customer's burden to bear and that cover should be secured before letting them hand-wave away the risks with a "just have the police call me and I'll clear it all up". In hindsight only, when you look at it like that, the security team was not covering their ass appropriately. In a perfect world, you'd assume there's some better planning and communication going on behind the curtain. In the real world, you need more than the flimsy "guarantee" of calling a guy who knows a guy in the middle of the night. At the very least, that get out of jail free card should have had as signatories judiciary representation and enforcement representation (e.g. sheriff).
Only once the sheriff himself arrived on scene did he order the arrest that caused all the issues. If that didn't happen it wouldn't have been a story other than "security professionals doing their authorized job".
Apparently there's more to this story. From the original article https://arstechnica.com/information-technology/2019/11/how-a...
> Another reason for doubt: one of the people listed as a contact on the get-out-of-jail-free letter didn’t answer the deputies’ calls, while another said he didn’t believe the men had permission to conduct physical intrusions.
It's actually kind of amazing that the police first let them go after the official contact on the form said they were not authorized to intrude in the building.
They broke in and set off an alarm, the local cops responded, the pentesters showed their credentials, and there was no issue.
Then the sheriff arrived, was butthurt because he felt left out and wanted to show his authority, and caused these guys 6 years of grief for literally no reason at all.
Extremely dangerous and irresponsible for the county not to alert the local police and Sheriffs office that this operation was taking place.
I'm glad these guys got their money.
FTFY
Also - a red-team exercise doesn't work if you tell the targets that they're about to be tested.
And in this case, notifying the police would have seemingly affected the test. Based on the reaction they did have, I would guess such notification would have resulted in the police doing many more drive-bys of the courthouse and generally being alert.
It would be supremely stupid to not plan and account for these kind of systemic social problems when you're planning out your contract to break into a building. "But they're the ones who suck, I did nothing wrong" won't bring you back from the dead.
But the commenter I was responding to seemed to be leaning on the territory of what ought to be, in which case it's good to not normalize those societal problems.