It's not users who are pushing this. It started off with just superfluous but optional apps of websites. Now every year I find there is something I used to be able to do, which I now must own a smartphone to do. And it's not just getting discounts at coffee chains, it's increasingly stuff like accessing healthcare plan benefits, or verifying my identity for banking

A few sites throw up a blocking screen to download the app, which disappears once you spoof a desktop UA. But the big problem is businesses now having no web interface at all