To many users, an app seems to be perceived as the blessed way to access the web. While on a mobile, they are mostly a way to organize symlinks or bookmarks. Except, off course a web browser does its best to protect the user while most apps don't.

Meanwhile I continue doing the Lords work by telling kids that apps are not the internet. Hopefully, that 95% percentage will eventually decrease.

There may be a time where we have to push back, though, and this may be it. "There is no app" may sound terrifying now, but once we've educated users, it will only get less scary, until we might actually claim back some ownership of our own stuff from the likes of Apple.

This is not an accident. This is exactly why Apple (and Google also) have made the PWA experience bad for years. They must force users to believe their app store is the only source of programs.

>95% of users ask 'do you have an mobile app?' in first 5 minutes of onboarding

Did you ask them why?

Why do they need to install a PWA?

We do mobile friendly Web UIs, that is enough.

Their customes, employees, go to the respective company website, get a responsive UI for their device, done, the services require to be online anyway.

This may just be more of a design and communications challenge for you, than your users. I have seen several design templates that use various forms of visuals to assist the user through the “add to Home Screen” process, which is just three steps; Share—-> More —-> Add to Home Screen. It Is arguably even a faster process than going through the App Store, even if users may be more familiar with it.

You could accompany it with some copy explaining how it keeps the service efficient and affordable, i.e., possible stating if you were to offer an app you would have to increase the price by 75% to pay Apple their fee and for the extra costs.

I suspect other arguments for PWAs would not really matter, like that you have no need to track them or use other abilities an app affords, etc. Most people only care about very few things engineers actually care, let alone know about.

I’ve always been an advocate of PWAs whenever it makes sense and will even design and architect to that objective. But even when I would deal with clients, I think the real “up hill battle” is that apps allow for higher fees and charges because they’re more work and come with greater expenses for for-profit apps, so there has been very little incentive to spread general user awareness about the “add to Home Screen”/PWA.

It’s a bit of a paradox, but I guess that seems to be an under-appreciated driver in something like “advanced consumer capitalist economies”, where the “rational actor” simply does not exist anymore.

What kind of users are these? Power-users or normal users (Android etc.) or dum..Apple users?

Because in my circle, power-users and beyond. Everybody is angry with apps needed for everything, you want buy bread in store, "do you have our app?" It's a meme here. And in our local subreddit, 600k users. Sentiment is the same.

We also tried to bypass stores apps with generating new accounts and distributing QR/cards for free to everyone. It was kinda popular.

And problems are more real with each day, eg.: scammers have their work way easier, since dumb users can take a huge loan directly from banking app in their phone.

Also small EU country, btw.

BTW, you don't need the app store for that. You can use Firebase App Distribution which doesn't require you to go through the review process.

Basically you just ask their email address and add it to a list in Firebase. Upload your ipa to firebase and the user will receive an email with a link to download

Not sure I understand. So people don't use websites anymore?

Specifically, do people not use websites that have rich/complex data driven functionality anymore?

If they do, I'm wondering what determines whether an application is seen as needing a mobile app vs being ok as a regular web app.

Ehh. OnlyFans is a multi-billion dollar mobile business that has no app.

OK, but you sound like you consult for businesses. Who may not be rational. That doesn't necessarily mean end users are demanding an app. They could be, but your anecdote here doesn't support that conclusion. Patreon's clients are end users.

Most of them still source their ads from a known domain so you can easily block them using DNS.

Yep, it's the driving force why I rarely install apps. If the mobile site doesn't work well, it's a good filter that I shouldn't use it. (Doom scrolling trap).

For those that are not aware, on Android you can install Firefox and Ublock-Origin. Life saver!

I don't think that applies to Patreon which, as far as I know, doesn't have any ads in the first place?

The app might make it easier for them to enforce DRM-like behaviors to prevent people from pirating creators content, but I strongly suspect people aren't doing that on iOS regardless.

Does the 30% cut only apply to patrons who subscribe within the app? I’m assuming yes, but just checking since I haven’t seen confirmation of this.

I don't see anything there that isn't also a valid description of the Patreon website.

If your TV supports AirPlay, you just tap the icon on a video in Safari.

It's highly unlikely for someone to use the internet in 2020s but be unaware that Patreon is a thing.

Patreon isn't something you need to be checking all the time, though, unless you patronise a LOT of people. It can pretty much be a "setup and forget" kinda deal.

Funnily enough I stopped using the Patreon app for podcasts with the big rewrite a while back where it became almost unusable and switched to Overcast instead.

a) does it actually work offline (seems unlikely for a payment app, although I guess it could batch stuff)?

b) if so, does it work any better than a web app can offline?

Sure, if your app has something worthwhile to do offline.

PWA also work offline.