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Comment by muppetman | Hacker News Reader

Not trying to defend the developer here but they went really silent once before like this. Then came out of the gate with a bunch of updates and new features. I'm hoping they've just got really busy with life, I know when I emailed them before they have been responsive and helpful. I mean hell they might have died? Does the Store have a process for this? This app has been around a long time so I don't understand the rugpull comments. Also the syned keys are (supposedly, I guess we don't have the source) encrypted so even if the dev is no longer active that aspect should be secure I hope.

My Pro features still seem to be working for me. EDIT: No, I see now that Cloud Sync isn't a thing anymore. Looks like it's really lost its backend servers.

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> I don't understand the rugpull comments.

The article says "the purchase made in 2019 is not recognized anymore". The seller unilaterally taking back something you previously bought, especially without a refund, is a rug pull.

It still doesn't sound intentional to me. How many scammers are going around creating useful apps, supporting them, pushing out new features, and then finally doing the rugpull 14 years after release? It feels a lot more likely that the backend servers have fallen down on their own and for whatever reason there's no one around to fix them.

A rugpull to me is something specifically setup to try and make money by scamming/rugpulling. JuiceSSH has been around for so long, even if it doesn't work anymore I don't feel rugpulled? If it was a year old I'd agree.

> If it was a year old I'd agree.

If it were advertised at the time as a 1-year rental/subscription then it wouldn't be a rug pull. But the fact that it was advertised as a permanent purchase means that it is, no matter how long you got to use it before it was involuntarily taken back from you.

Right but I still consider a rugpull to be a malicious/conscience activity to extract money from you. That doesn't seem the case here.

I mean it seems like they have increased the price, locked previous lifetime purchases (which prompted some of the commenters here to purchase it again at the higher price) and many features (cloudsync, plugins) were killed. All without any communication or a platform for complaints.

To me this fulfills your criteria. [edit] typo

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