It works. And it will keep working.
It works. And it will keep working.
More importanly there's a rift between "I care" and "I'm paid to care" that's common for social support, just like it's common for the tech industry.
All this is an over simplification, but I'd love for us to do better as a whole. I think that starts with people using their empathy and curiosity to understand the divide. Maybe through understanding we can be less judgemental of each other and find ways to work together, or at least understand and build boundaries to make the divide more livable.
That is, my friends in rural areas report a lot more cases of hostile workers in medicaid/etc processes actively doing their best to screw people over, to an extent that I, as someone who's always lived in the suburbs or cities, would have expected someone to get fired over. "Misplaced" paperwork, "oops, I told you to submit the wrong thing and now the deadline is passed, too bad so sad", "refer you to another doctor with no openings for 3 months...who then refuses to see you because the referral was malformed, and now you need to get in again at the first place because they refuse to do paperwork without an appointment..." ...the list of ways that you can be malicious in the gap is very large.
But in larger environments, my experience is those people get fired or transferred out of those positions once a stink is made, because regardless of the organization's feelings as a whole, they don't want the attention the stink caused. In smaller settings, that response is harder to trigger.
So that would be, I suspect, a major reason this can work better in urban settings - because the people who actively sabotage the use of these services are better filtered out.
The thing is, while most people in rural lands think they are self sufficient, they still depend on technology and government services plenty, as well as money coming in. But yet they are on the high horse of thinking they don't need any of that. Until that changes, they aren't going to change their mind.
>I think that starts with people using their empathy and curiosity to understand the divide.
Nope. This has been the democratic approach for ages, and the right takes full advantage of the "weak" left. A lot of current bullshit could have been avoided if the Democrats went hard on MAGA instead of trying to unite the country and prosecuted Trump for insurrection to the full extent.
Its time for the complete opposite. People need to get scared again of getting a beating in public, or worse, if they voice their bullshit opinion.