This is why I do not believe you can switch to Linux. Because the world still runs on Microsoft. It was not until office for Mac reached feature parity (with office for Windows) when companies seriously considered macOS. Currently office for the web has not reached that parity. So the world is still smiling at Linux the same way you would at your 9 year old nephew saying “aww how cute” and then going back to the real world
Less frequently, you may want to export your documents to MS formats, if you want them to be editable, but that is much less foolproof than exporting to PDF.
I have worked for many years in companies where almost everybody was using MS Office, while I preferred to use LibreOffice (nowadays Excel remains better than any alternative, but I actually prefer LibreOffice Write to MS Word, because I think that the latter has regressed dramatically during the last 2 decades). Despite that, my coworkers were not even aware that I was using LibreOffice, as all the documentation generated by me was in PDF format.
Product documentation in any serious company should be in PDF format anyway, not in word processor formats that cannot be used by anyone who does not have an appropriate editor or viewer. Even using MS Office is not a guarantee that you can use any MS Office document file, as I have seen cases when recent MS Office versions could not open some ancient MS Office files, which could be opened by other tools, e.g. they could be imported in LibreOffice.
> conversion to Word 2003 format
That's a twenty year old almost-dead binary format. Why would you do that instead of .docx? Or just a PDF.
> They opened the file and they said the formatting was off.
Who cares about formatting on a work summary? Did it have something more interesting than you can put in .rtf?
> not until office for Mac reached feature parity
It hasn't. There's still a difference in feature support.
And bad formatting can result in an almost unreadable document. For example all bullet levels becoming the same, which is an example of something I’ve seen before.
None of this seems off to me.
I assume its an old story as recent version of MS Office can read ODF formats.
My parents, being much over 80 years old, have been using for many years Linux, more precisely Gentoo Linux, but they have no idea what "Linux" is.
Obviously, I have installed all software on their computers and I have kept it up to date.
However, after that, they have just used the computers for reading and editing documents or e-mail messages, for browsing the Internet, for watching movies or listening music, much the same as they would have done with any other operating system. When they had a more unusual need, I had to search and install an appropriate program and teach them how to use it.
They had the advantage of having a "consultant" to solve any problem, but none of the problems that they have encountered were problems that they would not also encounter on Windows. Actually on Linux when you have a problem, you can be pretty certain that someone competent can find a solution, in the worst case by reading the source code, when other better documentation does not exist. On Windows, I have encountered far worse problems than on Linux, when whole IT support departments scratched their heads and could not understand what is happening, for weeks, and sometimes forever.
By far the main advantage of Windows over Linux in ease of use is that it comes preinstalled on most computers. I have installed Windows professionally and it frequently has been far more difficult than installing Linux on the same hardware, but normal people are shielded from such experiences.
Most modern Linux distributions have one great advantage in ease of use over Windows: the software package manager. Whenever you need some application, you just search an appropriate package and you install it quickly and freely. Such package managers for free software have existed many decades before app stores (e.g. FreeBSD already had one more than 30 years ago) and they remain better than any app store, by not requiring any invasive account for their use, or mandatory payments.
I drew a hard "no family tech support" line decades ago, and the difference then is that they can at least find a Windows tech-support consultant. What happens if an octogenarian phones Geek Squad and says they're running Variant <X> of Linux?
Geek Squad: 'Sorry, we don't support that.'
Grandma: 'Well, what can you do to help me then?'
Geek Squad: 'We can set you up with a new computer. That'll be $Cost-of-new-computer plus $Cost-of-X-hours-of-setup.'
Grandma (possibility number 1): 'Alright, guess I don't have much choice, and you're the expert.'
Grandma (possibility number 2): 'No thanks. I'll use my phone instead.'
Man, they've really screwed up all the settings. I've never seen Windows 11 look like this. A clean reinstall ought to fix it.
I hate all the Google and Microsoft worship out there. They just have market dominance, they're not our friends.
Same exact experience, I cannot get my parents to think about what they are doing, they just follow the steps; if an icon changes or if the button is in a different place the whole workflow stops until I help them. Any suggestions here on how to improve the approach?