Do you know a better alternative that I can get my elderly parents and non-technical friends to use?
I haven’t come across one and from my amateur POV it seems much better than WhatsApp or Telegram.
I think Matrix has a lot of smart people involved, and I can't believe I'm saying this, but dear god, are you hiring for a TPM, by chance?
Every, single, time I have to go "Home" -> "Expand" -> "Favorites" to do what used to take one click, I lose a bit more faith in Element/Matrix.
Though, y'all did finally fix the notification sound that made me want to kill myself every single time it violated my ear drums. Only took.... 4 years? for that?