(I know, this is not a strategy to sell a lot of products, but it's a good strategy for building a thriving and healthy ecosystem around the product, and Microsoft seems to get this more and more, same as they seem to get open-source on the Azure and to open up in other ways... they finally realized that they are A DINOSAUR (more in the size meaning than in the backwardsness) and they need around them an ecosystem rich enough to support dinosaurs too, in order to survive!)
Also, perusing recent announcements, OEMs don't seem to have much interest in going for lower prices. I guess the cheaper tablets will come post-launch, but they'll be on the defensive against Android tablets.
...but Ms seems to be directly targeting the iPad segment, because pricewise this is not the "luxury segment" anymore, it's the segment of the users that actually want to do WORK, not just consume entertainment, on these devices and Ms wants them because they will spend more on all the productivity tools they need and they will be able to buy from Ms.
as they said from day one (and as i'm sure they were repeatedly emphasizing to their hardware partners over the past few months), they aren’t going to undercut OEMs on price. which makes total sense. they’re not Apple; it’s going to take more than one device to grow the platform and they’re playing to where they always play in the market: offering Windows on as wide a variety of devices and form-factors as possible (now also including some built in-house). undercutting other offerings may have boosted Surface sales in the near-term, but overtime it would have probably crippled broader adoption of Windows RT by alienating the OEMs that are critical in pushing it.
the general argument for a cheap(er) Surface RT is that it’s needed to help grow the Windows Store. while i think it would help to some extent, most of that comes in just the fact that it’s out there, as a flagship device, representing the platform in the market. i think their approach of relying on the large (soon-to-be) Windows 8 install base to incentivize developers is a far sounder strategy for building it out.. even at a lower price point, a few million additional Surface RT units (maybe) aren’t going to have as large of an impact on demand for Windows Store Apps as the hundreds of millions of devices that will eventually be running Windows 8; what it would have done though is likely alienate the OEMs that would otherwise be pushing those sales, and eventually Windows RT sales down the road.
Over the years, I've seen a lot of people say that Microsoft should adopt Apple's business model: abandon backwards compatibility, compete on the high-end rather than price and focus on industrial design and user experience.
They've done just that. Let's see if it sells.
At the same quality level, it's hard for anyone to undercut apple on price on iPad, unless you do a 0-margin product (google, amazon).
In contrast, iPhone has lots of margin, so it's relatively easy for other players.
The margins are estimated to be ~37% - ~50% depending on the model. http://www.isuppli.com/Teardowns/News/Pages/New-iPad-32-GB-4...
Those estimated margins aren't as high as iPhone (http://www.isuppli.com/Teardowns/News/Pages/iPhone5-Carries-...) but are still pretty damn good :-)
37% for apple might only be 25% for any other competitor, because apples supply chain is so streamlined and locked down. So it's hard to compete with the base iPad on price.
At 50%, you are right, there could be room to undercut, but that's only the high-end iPad (eg 64gb) which isn't where the volume is.
iPhone margins are much better, and thus leave more room for others to undercut or offer feature parity.
Hmmm... I might be wrong, but I thought they have HUGE margins. You know, like 40%? Keep in mind that the most popular iPad, 32GB 4G is $729. The $499 model is not the most popular one (at least according to the analysts).
For some reason I find that hard to believe: that the most expensive iPad is the most popular one as opposed to to the 16 GB WIFI only version.
Arguably, early adopters are different than "late"-adopters, but still... The "analysis" that I remember was for iPad 3, and it was a few months after the launch.
Also, it still has a regular resolution. I would expect at least a 1080p resolution at that price. The 9" Kindle Fire has one, and it sells for $300. That's $200 difference,and the Surface still doesn't have that high of a resolution.
I do wonder if the surface will be more reliable than a xbox 360. I'm on my second one and it just broke again. Microsoft isn't know for reliable devices and as a business, i can't have tablets die on my employees. With apple, i haven't had any issues with three year old ipad that is used daily.
Well if we're trading anecdotes, I went through 3 Macbook Pros in 3 years. Two screens broke and one trackpad stopped working. One of the headphone jacks also broke. Apparently the issues I hit were fairly common, at least on the generations I had. This doesn't mean Apple makes bad hardware. It means that their hardware isn't perfect (no one's is), and that I got unlucky.
My wife has a Dell laptop that's years old and has no problems except that the battery needs replacing. Anecdotes don't count for much.
Disclosure: Microsoft employee
But I still fail to see how this is a major selling point on a tablet. I'm sure Quick Office and Apple's office suite provide more than enough functionality for most people, and an experience that isn't too cumbersome.
But what bothers me most about it when people mention this is that they seem to think that because it has Office, it just washes away all the app advantage that the iPad or even Android have on tablets. And that's nowhere near being true. The Surface does have a lower value because of lack of apps, and that should be reflected in the price. There's little reason in getting a $500 Windows RT tablet over a $250 Nexus 7 (half the price, same performance).
And the many convertible products announced also leave me cold. I used to think such convertible devices would be the next big thing, but no more after looking at it. For me a convertible is either too big for a tablet, or too small for a laptop. Plus the balancing is usually wrong in laptop mode (too much weight in the screen/tablet). In the end it looks like a seaplane: neither a good boat nor a good plane. But just like a seaplane some people will have a use for it ;)
On my side, there are now cheap and light tablets. For roughly the same price I'd rather have a cheap tablet (Nexus 7 is plenty enough for me for example) and a cheap but ok laptop. I can put both in a bag, and it's still lighter than my previous laptop. Then I can have the best device for my current usage. Sync is not a problem, there are plenty of options to deal with this, and for what I use the tablet for it really doesn't need to have the same OS as the laptop (different usage, different apps. And actually not many on the tablet).
But it's a big world, and maybe I'm not mainstream. We'll see when the hype settles and the actual sales number start to fall.
Tablets are consumption devices; for productivity, you will still want laptop or desktop - without Metro.
Touch cover or type cover, perhaps. I haven't used either of these yet, but I believe this is one of the niches they are intended to fill.
I'm working daily with Excel. If someone in IT would have the crazy idea to buy us tablets (even Surface) for that work, we would beat them with it. That's why I see the "Office on RT" as hyped nonsense.
People won't buy a Windows RT tablet because it's the best at document editing. That might buy it because it's good enough at document editing, more portable than a laptop, and fun to play casual games on, though. (Of course it might meet an entirely different checklist for many.)
I don't think anyone is expecting the Surface to replace your work computer. There are a lot of people torn between getting a tablet or a laptop, though, and for a sizable chunk of those people, Office RT + Touch/Type Cover might be a real selling feature.
Disclosure: Microsoft employee, not that it seems relevant