You reminded me of that experiment a social media influencer did earlier. American Christian churches refused to provide her with help, but other religions did.
They help people so often that there are entire subsets of organizations dedicated to different areas of need. Food, housing, disaster relief, clothing, rehab, women’s shelters.
One church in North Carolina that wasn’t involved with a local food pantry did just help her directly.
In order to ignore all that you’d almost have to think that the social media influencer was just trying to get attention…
Referring someone to another food bank or resource is not addressing or owning the immediate problem, which is what the experiment showed. Those organizations failed at their primary objective and instead of re-evaluating why they failed they hid behind process and procedure and how they were being tricked since it wasn't a "real" problem.
There was a proper way to handle this situation as anyone who has worked or called into customer service or tech support where their issue was addressed no matter what the internal structure of the organization was.
[1] https://www.merriam-webster.com/dictionary/miss%20the%20fore...
https://julieroys.com/tiktok-experiment-most-churches-give-m...
Roleplayers. People who want to LARP they're Christians, while in practice they don't behave like them when the situation arises.