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> From what I can tell, everyone seems to be looking at chatbots

A friend recently explained to me that this trend is awful for newer businesses trying to get into a niche:

* Chatbots give a lot of weight to Wikipedia in their training data.

* Wikipedia demands "notability" for pages being created.

* So non-incumbent businesses have a hard time getting on Wikipedia, and chatbots keep recommending incumbents.

Eventually the solution for this will be you paying the AI company to promote your products or suppress your competitors. Even now, chatbots are a terrible way to get product recommendations. They're trained on way too much ad copy and too many bullshit reviews. As ever, the best thing a company can do to advertise is simply to be excellent at what they do and be very affordable.

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