Seems kind of pointless to have an eSim if you have to go to the goddamn mall. At least my dodgy carrier will mail me a physical card next day.

Or just stick to regular sims. They're very reliable, esims are not.

I don't really see the case for eSims. In theory they could save a bit of time: activating immediately upon ordering your subscription online, instead of waiting days for delivery, but my new telco still sends you a plastic card with a QR code to scan before you can download it, completely nullifying that advantage. Besides, when you want to keep your number, you can rarely activate the new subscription anyway. On top of that, there's too much that can go wrong, and recovering from problems is harder than with a regular sim which just works.

Where when I go to cancel stuff, I am told, I would need to call for support to India for that.

Yay for oligopolies!